PRIVACY POLICY

Effective Date: August 17, 2026

At Dendy’s Hood Cleaning, we value your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or requesting our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect the following types of information:

Name
Business name
Email address
Phone number
Business address
Information about your commercial kitchen and exhaust system
Payment and billing information
Any information you voluntarily provide through forms, emails, phone calls, or text messages

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and website usage data through cookies or similar technologies.

How We Use Your Information

We use your information to:

Schedule and provide hood cleaning services
Prepare estimates and invoices
Respond to inquiries and customer service requests
Send appointment reminders and service updates
Improve our website and customer experience
Comply with legal and regulatory requirements
Maintain service records for fire safety and compliance purposes

SMS / Text Messaging Consent

By providing your phone number to Dendy’s Hood Cleaning, you consent to receive SMS (text) messages from us. These messages may include:

Appointment confirmations and reminders
Service updates and scheduling notifications
Follow-up messages related to your service request or account

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you may receive a final confirmation message confirming your unsubscribe request. If you need assistance, you may reply HELP or contact us directly using the information provided below.

Sharing Your Information

Dendy’s Hood Cleaning does not sell, rent, or trade your personal information.

We may share your information only when necessary with:

Payment processing providers
Website hosting and technology service providers
Government agencies or authorities when required by law
Insurance providers or legal representatives when necessary to resolve claims or disputes

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no method of transmission or storage is completely secure, we strive to use commercially acceptable means to safeguard your information.

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences. You may disable cookies through your browser settings, although some features of the website may not function properly.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as Google Maps, Google Analytics, or online payment processors. We are not responsible for the privacy practices of those third parties.

Your Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where permitted by law
Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Data Retention

We retain customer information only as long as necessary to provide services, maintain business records, comply with applicable laws, and resolve disputes.

Children’s Privacy

Our services are intended for businesses and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Dendy’s Hood Cleaning

Phone: 1-864-304-6315

Email: info@dendyshoodcleaningservices.com

Business Address: PO Box 429, Mauldin, SC 29662